Faithful to its values and commitments, our company pays special attention to the control of its organizational efficiency and sits its strategic development on two major pillars: Satisfy and retain our clients Ensure the blossoming and development of its human capital This guidance is intended to strengthen the brand equity of the company and ensure its competitiveness and sustainability in an increasingly competitive and globalized environment. We put our clients interest ahead of our own, and we permanently keep in consideration their comments, expectations and critics, to adapt and improve our organization accordingly. Thus, We have implemented a series of necessary measures to make sure that the time limits and the quality of delivered services are respected, according to contractual requirements, standards, laws and regulations, while being attentive, available and responsive.